Frequently Asked Questions about Hair Extensions and Weaves
We are here for you and want to make sure you feel confident about our products before you submit your order.
We’ve compiled a list of questions and answers to help you with any concerns or questions you may have about hair extensions. Please Contact Us if you have any questions not addressed on this page.
Can I swim with my extensions in?
Although not the best thing for your hair, you can swim with your extensions in. Apply a leave-in conditioner to act as a protective layer. And don’t forget your comb to work out any potential tangles.
You sell Indian hair, but what about Brazilian hair?
Beware of false advertising! Terms such as Brazilian and Peruvian are incorrectly used and are not indicative of quality hair. If you buy hair advertised as Brazilian, you may be buying synthetic hair instead of human hair.
What’s the difference between Virgin hair and Remy hair?
Virgin Hair is unprocessed human hair. It’s never been bleached, permed, dyed, processed, or chemically altered.Remy hair is human hair with the cuticles intact and laying in the same direction sometimes referred to as unidirectional. Remy hair may be processed, but is never stripped of the cuticle. Having the cuticle intact is crucial for your extensions to appear as natural as possible. Hair can be Virgin and Remy, one and not the other, or neither. All of our hair is Remy. Additionally, all of our hair, other than that in our Colours collection, is Virgin.
How long will my hair extensions last?
This depends on you! If you give extensions and weave the proper care and maintenance required, Virgin hair can last up to a year! Treat your extensions and weave just like you would your natural hair. Shampoo, condition, and use styling products and detanglers to remove the tangles. The better you care for you hair, the longer it will last.
Can I colour my extensions?
The simple answer is, yes. You can perm, style, and colour your extensions, if that is your desire. We recommend you go to a salon and see a professional hair stylist or hair colourist with experience styling extensions and weaves. Be careful about bleaching your extensions. That process is very harsh and the chemicals may harm your hair.
Why do you only carry 200 grams of clip-in hair extensions?
With 200 grams, you’ll get 7 pieces in your order, which you can use to customize your look. Typically, this is enough hair to completely style a full head.
Will people know I’m wearing hair extensions?
Not unless you tell them! Our hair is the highest quality and is meant to blend in seamlessly with your hair.
Will hair extensions damage my hair?
Extensions should not damage your hair if properly installed and maintained. Whether you wear sew-ins or clip-ins, be careful while brushing and be careful with tangles. If you have a tangle, hold the hair while you brush it. If you are going to put your hair up, use a clip or an elastic hair tie that will not damage your hair. Also, if your weave is sew-in, make sure you’re having it sewn by a knowledgeable hair professional.
Should I wash my extensions?
Absolutely… it’s hair! Look for shampoos and conditioners either specifically formulated for extensions or for dry hair, as they will add moisture. We do not recommend using a hair dryer on your extensions, as it may dry out your hair. Air-drying is perfectly fine.
I’m on the fence about ordering, what if I don’t like the extensions?
We totally get it. Hair is serious and how you look and feel is important to us. Check out our Return and Exchange policy (link) for your peace of mind. We want you to be happy with our product and we don’t want you to settle for anything less than amazing.